Various frequently asked questions about the courses we offer and the course registration process. Should you have any other queries, feel free to contact us!
Please register as soon as you know that your attendance is definite. This will mean that our corporate education facilities will be able to send all the relevant documentation to you in good time before the course begins, and your name will be included in the published list of participants. It will also mean that you have a guaranteed place – on occasions courses do become fully booked and regrettably we do have to turn people away. However, if your attendance is not definite – i.e. you do not yet have your funding or entry visa finalized, please do not register yet.
As long as space is available at the conference, you can register right up until the course itself. Do check the homepage of the conference website for announcements about the courses being/becoming fully booked. However, if you know you are going to attend, we do recommend that you do it as early as possible. As well as ensuring your place, this will mean that our corporate education facilities will be able to send all the relevant documentation to you in good time before the course begins, and your name will be added to the published list of participants.
If the conference is fully booked, this will be announced prominently on the homepage of the course website. If there is no such announcement, we still have places available at the current time.
On occasions, courses do become fully booked, and therefore in order to avoid a wasted journey to the course, please check the homepage of the course website for announcements. If places are still available complete a course registration form and bring this along to the course with you. Please note that we do require full payment for on-site registrations, and that we will be unable to invoice your organization at such a late stage.
All registrations are confirmed by email after you have completed the online booking process. You will receive confirmation of your booking by email. You can also log back into the system at any time to see the details of your booking, access your invoice/receipt and an information sheet giving details on how to travel to the learning center and registration times etc. If you do not receive this email please contact our corporate education facilities to confirm your booking is in place.
Please contact our corporate education facilities immediately, informing them of the error, so that it can be rectified straight away.
Please log back into the system and you can add additional products to your order.
No, if you are not sure that you can attend, do not register at this stage. Cancellation terms and conditions apply to your registration from the moment that you submit your signed registration form to us, as we will then be holding a place at the learning centre specifically for you. Our corporate education facilities incur prepaid costs for each place booked, for example for your course materials, regardless of whether you ultimately attend or not, which is the reason for the cancellation charge. In addition if you book a place, and the course becomes fully booked, you will be preventing someone else from attending the course. Please refer to the Registration Information section of the course website for the specific cancellation terms. Only pre-paid enrollments will be confirmed. All confirmed enrollments are price-protected. Enrollments without prepayment are put on waiting list, subject to availability of seats and price revision. You agree to pay a “No Show” fee of 100% of the course fee if you cancel or reschedule your enrollment within TWO WEEKS (14 days) of the class start date. All cancellations should come in the form of a written notice to our corporate education facilities.
This is usually not a problem. Please inform our corporate education facilties in writing of your details, plus the contact details of the person who will be attending in your place. A substitution can then be made, and no extra charge or cancellation penalty is incurred.
Please contact our corporate centre facilties in writing in order to cancel the place fully. Cancellation terms will apply, and the cancellation charge will depend on the date of your cancellation – please refer to the Registration Information section of the website for details.
Not necessarily. Unfortunately, the cancellation terms outlined in the Registration Information section of the website apply regardless of the reason for your cancellation
No, if you are unable to attend, you must let our corporate education facilties know in writing. Cancellation terms and conditions apply to your registration from the moment that you submit your online registration form to us, as we will then be holding a place at the learning center specifically for you. This is regardless of whether you have paid or not. Please refer to the Registration Information section of the course website for the specific cancellation terms. Only pre-paid enrollments will be confirmed. All confirmed enrollments are price-protected. Enrollments without prepayment are put on waiting list, subject to availability of seats and price revision. You agree to pay a “No Show” fee of 100% of the course fee if you cancel or reschedule your enrollment within TWO WEEKS (14 days) of the class start date. All cancellations should come in the form of a written notice to our corporate education facilities.
Your registration fee must be paid as part of the registration process. You will be asked to pay online by Paypal.
When you have registered and paid online you will be sent confirmation of your booking. You can then log back into the system to access your receipt.
No, not automatically. You can access this directly by logging back into the online registration system. If you require any further receipt documents, please contact our corporate education facilities before or after the conference.
Applying for SkillsFuture Credits
If you are a Singapore Citizen or Permanent Resident, you may be eligible to apply for SkillsFuture Credits to pay for selected courses with Media ASYLUM.
Trainees may submit a claim for SkillsFuture Credit within 60 days before the course start date (date inclusive). The claim will be disbursed to the Training Providers within 7 days after the course start date. If an individual has already paid for a course in full, they may contact their Training Providers to make a separate arrangement for refund of the fees covered by the SkillsFuture Credit. SSG will not be a party to enforce such an arrangement.
For more information, please refer to the User Guide on SkillsFuture Credit (Indivividuals) [pdf]
Applying for T-Assist Grant
If you are a Singapore Citizen or Permanent Resident, you may be eligible to apply for IMDA’s T-Assist Grant when you enroll for courses with Media ASYLUM.
From 13 April 2018, IMDA is migrating the T-Assist application process from Six Degrees to IMDA’s online Infocomm Competency Management System (ICMS).
- Media Education Scholarship
Media professionals and students who wish to pursue full-time media-related undergraduate and post-graduate programmes at reputable Singapore or international universities may apply for the Media Education Scholarship (MES). Applications are open from January to March annually. Read more here.
- Specialised Training Grant
Talent Assistance Specialised Training Grant (T-Assist) provides course fee subsidies for eligible fresh media graduates, media professionals and media freelancers to deepen their skills in areas such as visual effects, game design, virtual reality and digital marketing. The list of pre-approved local media courses, workshops and masterclasses by endorsed Course Providers can be found here.
Eligible trainees will receive support of up to 90% of course fee (excluding GST), capped at $3,000 per course.
Media freelancers are eligible for Training Allowance when attending the pre-approved T-Assist courses at a rate of $7.50 per training hour. A Media Freelancer can claim up to $6,500 per annum (from 1 April 2018l to 31 March 2019) for training allowance.
To qualify for T-Assist grant, the Trainee must be a Singaporean or Singapore PR and ensure that they meet the following eligibility criteria. Refer to list of eligible media programmes [pdf].
Eligible Trainee must perform one of the following eligible media job roles. Detailed description of each role can be found here [pdf].
Trainee Enrolment Procedure
Trainees interested to sign up for any of the T-Assist pre-approved course and apply for the T-Assist grant must first approach Media|ASYLUM Approving Officer (AO) to sign physical copy of Trainee Declaration.
All trainees must be enrolled by Media|ASYLUM for the intended course in IMDA’s Infocomm Competency Management System (ICMS) within 30 days before and 5 days after course start date.
The trainee must commence the endorsed course between 1 May 2018 and 31 March 2019 (or otherwise stipulated by IMDA).
Trainees must make full payment of course fees directly to Media|ASYLUM.
For detailed processes please see:
All sponsoring organisations and self-sponsored individuals must have a valid IMDA’s Infocomm Competency Management System (ICMS) account in order to submit a T-Assist claim. To apply for a new organisation or individual account, please click here.
Self-sponsored applicants must have their SingPass ID and password to access ICMS. To find out more and/or apply for SingPass, please click here.
Sponsoring organisations will require CorpPass ID to access ICMS. To find out more and/or apply for CorpPass, please click here.
All claim applications must be submitted online via the ICMS upon course or certification completion. Please refer to the Claim Application Guide [pdf] for detailed application procedures or open pdf attachments.
All claims for T-Assist grants must be submitted to IMDA within three (3) months the date of completion of the course. Late submissions will not be accepted. Applications with incomplete supporting documents will be rejected for processing.
Applicants must upload and attach the supporting documents via ICMS when submitting online applications. The supporting documents are:
- A copy of trainee’s NRIC (front and back)
- Proof of course registration
- Declaration of eligibility form
- Original or copies of Invoice(s) and Official Receipt(s) issued by the Course Provider for the Course and/or Certification Examination Fees paid by the Applicant.
- Printout copy of SkillsFuture Credit ‘Claim Applications’ transaction history
- Printout copy of PSEA Statement
- Daily attendance sheet signed by trainee (for classroom course) confirming 75% training attendance
- Examination Score Report/Result Slip and Final Certificate for the endorsed certification issued by the Certification Awarding Body (if endorsed course dows not lead to any certification) issued by the Course Provider
- Post-training report on the training outcome, to include skills acquired, outcome achieved and relevance to work
- Completed GIRO form
For Organisation-Sponsored Trainees, the claim application will be submitted by the sponsoring organisation.
For Self-Sponsored Trainees, the claim application has to be completed by the individual.
To access ICMS, please click here.
For queries, please email email@example.com
For further clarifications please refer to the T-Assist FAQs [pdf].