Various frequently asked questions about the courses we offer and the course registration process. Should you have any other queries, feel free to contact us!
When should I register?
Please register as soon as you know that your attendance is definite. This will mean that our corporate education facilities will be able to send all the relevant documentation to you in good time before the course begins, and your name will be included in the published list of participants. It will also mean that you have a guaranteed place – on occasions courses do become fully booked and regrettably we do have to turn people away. However, if your attendance is not definite – i.e. you do not yet have your funding or entry visa finalized, please do not register yet.
When is the deadline for registration?
As long as space is available at the conference, you can register right up until the course itself. Do check the homepage of the conference website for announcements about the courses being/becoming fully booked. However, if you know you are going to attend, we do recommend that you do it as early as possible. As well as ensuring your place, this will mean that our corporate education facilities will be able to send all the relevant documentation to you in good time before the course begins, and your name will be added to the published list of participants.
It is very near to the course, can I still pre-register?
If the conference is fully booked, this will be announced prominently on the homepage of the course website. If there is no such announcement, we still have places available at the current time.
I am unable to pre-register – I can only register on the day. Is this possible?
On occasions, courses do become fully booked, and therefore in order to avoid a wasted journey to the course, please check the homepage of the course website for announcements. If places are still available complete a course registration form and bring this along to the course with you. Please note that we do require full payment for on-site registrations, and that we will be unable to invoice your organization at such a late stage.
I have completed the online registration form. When should I expect to receive confirmation?
All registrations are confirmed by email after you have completed the online booking process. You will receive confirmation of your booking by email. You can also log back into the system at any time to see the details of your booking, access your invoice/receipt and an information sheet giving details on how to travel to the learning center and registration times etc. If you do not receive this email please contact our corporate education facilities to confirm your booking is in place.
I have registered but I notice that my invoice is not for the correct amount. What should I do?
Please contact our corporate education facilities immediately, informing them of the error, so that it can be rectified straight away.
I didn’t book any optional extras (such as workshops/optional basic or advanced course) when I made my original registration, but I want to add them on now. How do I do this?
Please log back into the system and you can add additional products to your order.
I am not yet sure if I can definitely attend the course. Is it okay for me to register now and then cancel later, or just not turn up at the conference?
No, if you are not sure that you can attend, do not register at this stage. Cancellation terms and conditions apply to your registration from the moment that you submit your signed registration form to us, as we will then be holding a place at the learning centre specifically for you. Our corporate education facilities incur prepaid costs for each place booked, for example for your course materials, regardless of whether you ultimately attend or not, which is the reason for the cancellation charge. In addition if you book a place, and the course becomes fully booked, you will be preventing someone else from attending the course. Please refer to the Registration Information section of the course website for the specific cancellation terms. Only pre-paid enrollments will be confirmed. All confirmed enrollments are price-protected. Enrollments without prepayment are put on waiting list, subject to availability of seats and price revision. You agree to pay a “No Show” fee of 100% of the course fee if you cancel or reschedule your enrollment within TWO WEEKS (14 days) of the class start date. All cancellations should come in the form of a written notice to our corporate education facilities.
I have to cancel my place at the learning center. Can a colleague attend in my place?
This is usually not a problem. Please inform our corporate education facilties in writing of your details, plus the contact details of the person who will be attending in your place. A substitution can then be made, and no extra charge or cancellation penalty is incurred.
I have to cancel my place at the learning center completely, and no one else from my organisation can attend in my place. What do I need to do?
Please contact our corporate centre facilties in writing in order to cancel the place fully. Cancellation terms will apply, and the cancellation charge will depend on the date of your cancellation – please refer to the Registration Information section of the website for details.
I need to cancel my place. Do you need to know the reason for my cancellation?
Not necessarily. Unfortunately, the cancellation terms outlined in the Registration Information section of the website apply regardless of the reason for your cancellation
I registered to attend the course, but now I can’t attend. I haven’t paid yet, and I have not received confirmation anyway, so is it okay if I just don’t turn up?
No, if you are unable to attend, you must let our corporate education facilties know in writing. Cancellation terms and conditions apply to your registration from the moment that you submit your online registration form to us, as we will then be holding a place at the learning center specifically for you. This is regardless of whether you have paid or not. Please refer to the Registration Information section of the course website for the specific cancellation terms. Only pre-paid enrollments will be confirmed. All confirmed enrollments are price-protected. Enrollments without prepayment are put on waiting list, subject to availability of seats and price revision. You agree to pay a “No Show” fee of 100% of the course fee if you cancel or reschedule your enrollment within TWO WEEKS (14 days) of the class start date. All cancellations should come in the form of a written notice to our corporate education facilities.
When do I need to pay my registration fee?
Your registration fee must be paid as part of the registration process. You will be asked to pay online by Paypal.
Will I automatically get a receipt for my registration fee?
When you have registered and paid online you will be sent confirmation of your booking. You can then log back into the system to access your receipt.
Will I get a receipt when I arrive at the learning center?
No, not automatically. You can access this directly by logging back into the online registration system. If you require any further receipt documents, please contact our corporate education facilities before or after the conference.
MDA Talent Assistance Grant& Scheme FAQ
Are You a Singaporean or PR?
You should apply for MDA grant first as usual. Successful Applicants will be subsidized up to 90% of course fee. If you are successful in this regard, there will be no discount.
Get started now to apply for MDA Talent Assistance Grant: Need more assistance on the process? Follow the five simple steps here!
1. Individual applicants must be either a:-
• Singaporeans or Permanent Residents;
• Media freelancer;
• Existing media employee;
• Fresh graduate from media related studies; or
• Working professional making career switch to media.
2. Requirements for Application Submission:-
(a) Completed Application Form
(b) Scan of both front and back of NRIC on a single file
(c) Your resume
(d) Description the training programme, and profile of the instructor and Learning Center and/ or its partners
(e) Copy of the Media ASYLUM’s training programme marketing material.
3. Visit this link and fill up the online application form accordingly. Please also have these documents ready to be submitted through the system. Alternatively, you may contact contact them at +65 6338 3018 for more information or email them! at email@example.com about the application process.
4. You are required to make full upfront payment to Media ASYLUM, monies disbursed by Six Degrees and/or Media Development Authority to the funding recipient shall be:-
Disbursement of the first 50% of the grant upon receiving:
a. Letter of Acceptance from Individual
b. Proof of Registration for the course
Disbursement of second 50% of the grant upon receiving:
a. Report on how the Course has been beneficial (to include skills acquired, outcome achieved, relevance to work) within one month upon completion of the Course
b. Original payment receipt or any other proof of payment for attending the Course
c. Proof of Course attendance
Who Can Apply?
Training Allowance (For Media Freelancers) Freelancers can apply for Training Allowances to upgrade their skills, when they go for Workforce Skills Qualification (WSQ) or non-WSQ training.
Applicants can claim up to S$1,800 per month for training allowance, at a rate of S$7.50 per training hour, capped at a maximum of S$9,000 per individual until 2016.
Enhanced Apprenticeship (For experienced practitioners and employees)
Experienced media practitioners, who hold key creditable roles in their specialised field of work for at least three years, can apply for Enhanced Apprenticeship for up to five months until 2016.
Applicants will receive an allowance of up to S$3,200 per month for local attachments. For overseas attachments, applicants will be supported for up to S$3,800 per month and up to S$3,000 for return economy airfare and insurance.